Preventing Fraud and Financial Crimes

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

This includes e-mail deception and phone-based scams as well as online fraud - particularly where criminals impersonate trusted organisations.

Financial crime in the UK saw criminals steal £1.2 billion in 2018 alone.

Led by UK Finance, and backed by His Majesty's Government, the campaign is being delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector organisations. At Kingdom Community Bank we're delighted to be supporting this initiative, and helping to promote it, the first credit union in Scotland to fully back the campaign.

Many people may already know the dos and don'ts of financial fraud and scams - that no-one should ever contact them out of the blue to ask for their PIN or full password, or ever make them feel pressured into moving money to another account.

The trouble is, in the heat of the moment, it's easy to forget this. Trusting people on their word is something everyone tends to do instinctively. If someone says they're from your bank or a trusted organisation, why wouldn't you believe them?

Take Five urges people to stop and consider whether the situation is genuine - to STOP and THINK if what they're being told really makes sense.

Kingdom Community Bank will never ask for your personal or member information over the telephone or e-mail unless it is directly in relation to a loan application you have made. We will confirm the details of your loan application so that you can be sure that you are talking to us. We will never ask for your personal or member information by text message or social media.

If you need to be sure you are speaking to us, please call us back on 01592 714888 and quote your member number. Never give your member number to anybody you don't know and trust.

For more information and tips on how to avoid fraud please visit the Take Five website.