Making Ends MeetWe are hosting a number of information sessions for Members to share some ideas on how to make ends meet during the cost-of-living crisis. These initial sessions are being held across SW Fife.

These sessions are free, informal and interactive. Our experienced staff will be on-hand to make suggestions, provide explanations and answer any queries. We'll also be organising other sessions around understanding numbers and finances, to help members with valuable life skills to reduce any money worries, avoid financial pitfalls and make our members better off.

To view the list of sessions, the dates and venues click here.

Online Member Requests

This page is for Members who haven't registered for our online account service to make requests without visiting our branches or phoning us. We are committed to responding to every online request within one working hour (Mon-Fri 9am-4pm).

Click here to register for online account access, and check balances at any time from a computer, tablet or smartphone. It's quick and easy to register and use.

Please complete the relevant boxes below. Provide your details carefully. Any mistake in your details may result in us being unable to complete your request.

Our website is a secure site and your details will be encrypted when you press the Submit button.

Our old online account service has been withdrawn. It didn't work very well due to limitations with the old technology and lots of Members were frustrated by it. We developed a new system to replace it - register now to use it.

You must complete these boxes:

Please provide an e-mail address if you can - we can process requests more quickly if we have an e-mail address for you. Thank you.
What can we help you with today?

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If you have provided an e-mail address above, we will automatically e-mail you when we've processed your request.
Requests received after 4pm Monday to Thursday will be processed from 9am the following day. Requests received after 4pm on Friday will be processed from 9am on Monday.
We may need to contact you to confirm certain details with you before we can process your request. We are required to ensure certain things under regulations determined by UK law and the Financial Conduct Authority.